This is the new system, and people will be claiming universal credit as it rolls out to their jobcentre.

I would like to meet the hon. Lady to discuss the matter, and to meet this person to see what we can do to support and help her.

Absolutely, yes. Obviously, the Secretary of State before me brought in advances.

We have accepted all but one of them, and in the one we did not accept we have been more generous, if you can believe it.

My hon. Friend is right. This benefit is about empowering people. It is about helping them to take on work, or extra work.

I am glad that there was some calm and hush for that question, so that I could hear it and give the response that it deserves. My hon.

Let me get back to the independent reports, what is happening, and what is being made publicly available.

My hon. Friend is correct. Those are the figures and that is what people are saying.

To be fair, 76% of people coming on to universal credit had arrears in their housing benefit, according to the report by the National Fed

I will indeed take a question. [Interruption.]